Friday, 29 April 2011 00:00

Gordon & MacPhail has once again taken the title of Top Wine & Spirit Supplier within the DRAM Suppliers Survey 2011 with an overall customer satisfaction levelof 94%. The survey breakdown follows below:

• Sales Reps - 94%
• Telesales - 89%
• Delivery - 97%
• Product Range - 100%
• Promotions - 91%

Overall - 94%

David Urquhart, Joint Managing Director at Gordon& MacPhail says, “Winning this award three years in arow is a terrific testament to all the team at Gordon& MacPhail who continually strive to support ourcustomers and deliver the highest quality customerservice. We are committed to adapting and developingour business and our portfolio of whiskies, spirits, wineand beers to meet the needs of our customers insuch a changing market. On behalf of all the team atGordon & MacPhail I thank our customers and staff fortheir ongoing support.”